Computer freezes for about 15 sec and then a short beep

In summary, the user's computer is freezing and the mouse is moving but the user cannot interact with anything. They say that when it freezes, they can still move the mouse around. They suspect that it is a rogue third party program that is causing the issue. They say that they have tried restarting the computer in safe mode, unchecking all of the startup programs, and turning off some of the features that are automatically turned on. They also suggest trying to kill explorer.exe.
  • #1
ForMyThunder
149
0
I don't know what's wrong with it. My antivirus doesn't detect anything and I built the think in February. It's Windows 7. It just started about a month ago but it does it occasionally and it has me worried. What could it be? When it freezes, I can still move the mouse around but it won't interact with anything. Help, please?
 
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  • #2
ForMyThunder said:
I don't know what's wrong with it. My antivirus doesn't detect anything and I built the think in February. It's Windows 7. It just started about a month ago but it does it occasionally and it has me worried. What could it be? When it freezes, I can still move the mouse around but it won't interact with anything. Help, please?
It sounds like some piece of software is hanging until Windows 7 kills the process. Did you load any software before this started happening? I would start the Task Manager and watch the processes to see what is eating up the CPU when this happens. Of course, you will have to start it in advance and leave it up until the hang occurs since you can't click anything.
 
  • #3
if your mouse is moving but you are not able to interact with anything, it means that explorer.exe has hung. Its the program that allows the user to communicate with the operating system.
Usually this is indicative of a 3rd party program (some extra program) that is interfering with explorer's normal operation. the solution is to turn off everything that starts automatically when the computer is turned on. as a side effect it will also speed up the operation of the computer. (Essentially, this is what computer repair stores will charge you $50 bucks an hour to do)

here is what you should try
  1. Restart the computer in safe mode (if you don't know how, go http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode")
  2. log in using an administrator account
  3. open msconfig (if you don't know how, go http://netsquirrel.com/msconfig/msconfig_win7.html" )
  4. navigate to the startup tab
  5. un-check everything except for your anti-virus/anti-spyware software. you don't really need anything else running all the time other than security software.
  6. apply, reboot and test system.
hopefully that resolves your problem.
if you don't know what the item in the list is, then i suggest you simply Google the name of the program and try to find out what it is, then based on that you can decide if you want it running ALL the time (checked) or you will run the program manually when you need it (unchecked)

to recover from a hang try to open the task manager using the keyboard shortcut CTRL+Shift+ESC (hold down in that order)
if the task manager opens, then switch to the process tab
find explorer.exe and kill it
then click File>New task
in the window type in explorer.exe and click ok

if my initial assumption of the issue being a rogue 3rd party program causing the issue, this should resolve it.
 
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  • #4
ForMyThunder said:
I don't know what's wrong with it. My antivirus doesn't detect anything and I built the think in February. It's Windows 7. It just started about a month ago but it does it occasionally and it has me worried. What could it be? When it freezes, I can still move the mouse around but it won't interact with anything. Help, please?
Thunder,

I had a similar problem, if it happens intermittently, it may be your mouse, mine was 6 years old and I could move it around the screen, but when I left or right clicked nothing, and cpu utlilization went through the roof. I took mouse upstairs and repeated the same thing on a laptop. I knew it was the mouse, replaced it and haven't had the problem since. Hard to diagnose at first because it didn't happen all the time. I am 100% sure it was the mouse because it hasn't happened since.

Rhody...
 
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  • #5
Borg said:
It sounds like some piece of software is hanging until Windows 7 kills the process. Did you load any software before this started happening? I would start the Task Manager and watch the processes to see what is eating up the CPU when this happens. Of course, you will have to start it in advance and leave it up until the hang occurs since you can't click anything.

This makes sense. When I go to log off, there's usually a popup that says something like "you need to kill this process" or "this process is still running" or whatever. I've just never paid any attention to it. I'll check up on it and ask any other questions if it doesn't work.
 

FAQ: Computer freezes for about 15 sec and then a short beep

What could be causing my computer to freeze for about 15 seconds and then make a short beep?

There could be several reasons for this issue. It could be due to a hardware malfunction, such as a faulty RAM or hard drive. It could also be caused by a software problem, such as a virus or conflicting programs. Additionally, overheating or power supply issues could also be the culprit.

How can I troubleshoot this problem?

First, try restarting your computer and see if the issue persists. If it does, check for any updates for your operating system and drivers. You can also run a virus scan to ensure it is not a malware issue. If the problem continues, try disconnecting any external devices and see if that makes a difference. If none of these solutions work, it may be best to consult a professional technician.

Is there a way to prevent my computer from freezing and beeping?

To prevent this issue, make sure your computer is regularly maintained and updated. Keep your anti-virus software up to date and avoid downloading suspicious files. Additionally, make sure your computer is not overheating by keeping it in a well-ventilated area and cleaning any dust buildup inside the case. It is also important to backup your important files in case of a hardware failure.

Can a computer freeze and beep due to a faulty power supply?

Yes, a faulty power supply can cause a computer to freeze and beep. If the power supply is not providing enough power to the components, it can cause them to malfunction. It is important to make sure your power supply is adequate for your computer's needs and to replace it if it is faulty.

What should I do if my computer continues to freeze and beep?

If the problem persists, it may be best to take your computer to a professional technician for further diagnosis and repair. They can help identify the root cause of the issue and provide a solution. It may also be necessary to replace certain components, such as the RAM or hard drive, if they are found to be faulty.

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