IBM Thinkpad Problem: Troubleshooting Blue Screens

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In summary, the person has been experiencing blue screens of death on their IBM ThinkPad and upon investigating, discovered that the issue is with a file called ibmfilter.sys which is used by the "Repair and Recovery" program. The solution recommended by the IBM website is to install version 4.2, but there are concerns about potential bugs and compatibility with the current version. The person is asking for alternative solutions and has been advised to back up their files before attempting any changes.
  • #1
daniel_i_l
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I've an ibm thinkpad for 2 years and recently I've been getting blue screens of death once in a while. I used the windows debugger to read the dumps and they all say that the problem is with a file called ibmfilter.sys. A quick search shows that this file is used by the ibm
"Repair and Recovery" program. I currently have version 1.00.0032 and the ibm (levono) website said that the solution is to install version 4.2. So my questions are:
1) I've heard that v4.2 has some bugs such as not letting you run chkdsk and other programs that access the hd directly (without loading windows for example).
2)In order to install v4.2 I need to move all my backups and save them to cd's because v4.2 isn't compatible with v1.00.0032, so before I do that, is there any way for me to check if that's really the problem?
3)Do you know any other way to solve the problem?
Thanks.
 
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  • #2
I say purchase a USB HDD, throw all your files and what not on it, try the new version. And if it doesn't work re-format. First things first though, don't do anything without backing up.
 
  • #3


I would suggest the following response:

Thank you for providing detailed information about the blue screen issue you are experiencing on your IBM Thinkpad. Based on the information you have provided, it seems that the problem may be related to the ibmfilter.sys file, as suggested by the Windows debugger analysis. It is also worth noting that the ibmfilter.sys file is used by the "Repair and Recovery" program, which may be causing conflicts.

In response to your questions, I would like to offer the following suggestions:

1) It is true that version 4.2 of the "Repair and Recovery" program has been reported to have some bugs, such as preventing the running of chkdsk and other programs that access the hard drive directly. However, it is also important to note that this version may have addressed the issue with the ibmfilter.sys file and may be necessary for resolving the blue screen problem. I would recommend updating to version 4.2 and keeping a backup of your data, just in case any issues arise.

2) If you are concerned about compatibility issues between version 1.00.0032 and version 4.2 of the "Repair and Recovery" program, you can try to confirm if the ibmfilter.sys file is indeed causing the blue screen issue by disabling the program. This can be done by going into the Control Panel and selecting "Programs and Features" or "Add or Remove Programs," depending on your operating system. From there, you can try disabling the "Repair and Recovery" program and see if the blue screens stop occurring. If they do, then it is likely that the ibmfilter.sys file was the cause of the issue.

3) There may be other ways to solve the problem, depending on the specific cause of the blue screens. Some other potential solutions could include updating your device drivers, running a malware scan, or performing a system restore to a point before the blue screens started occurring. However, without further information or analysis, it is difficult to determine the best course of action. If the above suggestions do not resolve the issue, I would recommend seeking assistance from a technical support specialist or reaching out to IBM for further assistance.

I hope this information helps in resolving your blue screen issue. As a general rule, it is always important to keep your software and drivers up-to-date to avoid conflicts and errors. I wish you the best of luck in resolving this issue.
 

FAQ: IBM Thinkpad Problem: Troubleshooting Blue Screens

What causes blue screens on my IBM Thinkpad?

Blue screens, also known as the "blue screen of death", are usually caused by hardware or software issues. This could include outdated drivers, faulty hardware, or corrupt system files.

How do I troubleshoot blue screens on my IBM Thinkpad?

To troubleshoot blue screens, start by checking for any recent changes or updates to your system. Then, try updating or reinstalling device drivers and running a virus scan. You can also check for any hardware issues by running a diagnostic test.

Can a blue screen damage my IBM Thinkpad?

In most cases, blue screens will not cause permanent damage to your Thinkpad. However, if they occur frequently, it could potentially lead to hardware failure. It's important to address the underlying issue to prevent further damage.

How can I prevent blue screens on my IBM Thinkpad?

To prevent blue screens, make sure to regularly update your software and drivers. It's also important to regularly run virus scans and keep your system clean from unnecessary files. If you notice any hardware issues, address them promptly.

Should I contact technical support for blue screen issues on my IBM Thinkpad?

If you are unable to troubleshoot the problem on your own, it may be helpful to contact technical support for further assistance. They can provide more specific troubleshooting steps and help diagnose any underlying hardware or software issues.

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