Low volume heard in phone calls, How to raise the volume?

[WWGD]

TL;DR Summary

Cannot hear others clearly during phone calls on LG Android . Tried changing settings unsuccessfully.

Hi,
I have an LG K8 Android 2018. I am having trouble with the volume in conversations. I tried changing different settings without success. Any suggestions on how to raise the volume level during conversations? Is it a physical issue of wear and tear of the microphone, an issue with settings, etc?
Thanks.

 

[mathman]

Sometimes it is a problem of signal strength. There should be an indicator on the phone. Moving around could help.

 

[Wrichik Basu]

Do you face this problem if you use earphones/headphones (Bluetooth/wired)? If you turn on speaker, is the volume still low? Has this problem started since some time, or was it there when you bought the phone?

 

[WWGD]

Do you face this problem if you use earphones/headphones (Bluetooth/wired)? If you turn on speaker, is the volume still low? Has this problem started since some time, or was it there when you bought the phone?

Thank you. I tried a while back ; will try again. Sorry if I'm being lazy; thought maybe I was missing something simple. Last I tried using the speaker, I could hear better on my end but was told by those on the other end that they could not hear me.

 

[Tom.G]

Here are two sites that show possibilities:
https://www.verizon.com/support/knowledge-base-205527/

This one shows a screen shot at 0:35 that has a button for "Volume":


(above found with:
https://www.google.com/search?&q=LG+K8+Android+volume+control)

Cheers,
Tom

 

[Wrichik Basu]

Last I tried using the speaker, I could hear better on my end but was told by those on the other end that they could not hear me.

Okay, I thought it was an issue with both speaker and microphone. If it is only the microphone, then there is no Android setting to change the volume of the mic, as far as I know. Assuming you have a Google account, try this: download the Google Meet app on your phone, and on a separate phone of someone else. Start a meeting, and add the second person. You two should sit in two rooms far away, preferably on two ends of your house, or in different floors. If on the same floor, close the doors. Now try speaking. Can the other person hear you? Can you hear them?

If they can't hear you, is the problem solved if you use headphones/earphones?

If you have Zoom or WhatsApp, even that will work. Don't use the normal voice call system.

Let us know the results.