Not getting email notifications

[phinds]

About 10 days ago my email got screwed up due to a change by my ISP. I got it fixed several days ago but I STILL am not getting notifications by email of watched threads even though I AM getting notifications on the site. According to my settings (email is correct by blacked out to avoid personal detail in open forum) I should be getting them. What am I missing?

 

[Vanadium 50]

Is this about PF? I am now supposed to ask this question every single time. (That's a joke! Honest!)

Let's decouple things. Are you getting ANY emails on this account? Is anything ending up in Spam?

 

[Greg Bernhardt]

What was the email screw-up? Did your address change? How long did it last? My gut reaction is that due to the number of likely bounces, our SMTP provider may have stopped sending emails to your address. I can have a look later today.

 

[phinds]

Let's decouple things. Are you getting ANY emails on this account? Is anything ending up in Spam?

Oh, yeah, the email works fine. I think Greg may have found the problem.

 

[phinds]

What was the email screw-up? Did your address change? How long did it last? My gut reaction is that due to the number of likely bounces, our SMTP provider may have stopped sending emails to your address. I can have a look later today.

It was totally out for about a week, so sounds like you've identified the issue. Thanks.

 

[Greg Bernhardt]

Yep confirmed, you were being suppressed due to a hard bounce. I have cleared it.

 

[jack action]

Wow! @phinds you get results!

I've been complaining for years about this problem:

• https://www.physicsforums.com/threads/moderate-forum-software-upgrade-4-10.1001851/#post-6479864
• https://www.physicsforums.com/threads/problem-with-pfs-email-configuration.1015637/#post-6636995
• https://www.physicsforums.com/threa...otifications-on-and-off.1048770/#post-6839284
• https://www.physicsforums.com/threa...otifications-on-and-off.1048770/#post-6839325

@Greg Bernhardt could check my email as well?

 

[Greg Bernhardt]

@Greg Bernhardt could check my email as well?

You are also suppressed due to at some point labeling our emails as spam.