- #246
zoobyshoe
- 6,510
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Good point, which makes the problem more confusing to me. What I understand is: The FBI asked the County to reset "the password" so they could get into the phone. The County did that, but this action caused the phone not to back up it's current contents onto the cloud. You mention the iTunes password. Is the iTunes password the one that gets you access to the cloud on this phone? They got access to the cloud, but the last automatic backup to the cloud was a month and a half before the incident. The act of resetting the phone caused the un-backed up info to be lost.Astronuc said:I'm wondering - if someone changed the passcode - doesn't that person know the passcode?
You must be right that it wasn't the phone's 'primary' password they reset, because if they had, why couldn't they just open it? It must have been some different password that gets you into the cloud backup of the phone but not into the phone. It seems.
I read elsewhere that they allowed the phone battery to completely discharge after taking possession of it, and this was blamed for them having lost the info on the phone. That is: letting the battery discharge causes the cache of info that would be backed up onto the cloud to automatically clear. Just sayin' that's one version I read. I don't know this phone.