- #806
WhoWee
- 219
- 0
My son injured his ankle in a high school football game. It happened at 9:00. I took him to the ER by 10:00 - at the areas newest medical center. There was construction and I had to walk about 300 yards for a wheel chair and push him the same distance. There were about 11 people ahead of us. Two people were coughing, one had an injured finger, one was drunk (no other apparent issues), and the rest looked fine - walking around and talking.
I signed in at a podium, waited 30 minutes to be called for registration, at which time I requested an ice bag and a pain killer. The seating was very nice, the flat screen TV's were great and the AC set to ice-cold. We waited another 30 minutes and I went looking for an ice pack - took about 15 to 20 minutes longer. Then, at 12:00, a nurse came to take us to X-ray - another 60 minutes and I again requested pain meds. This waiting area was also very nice, had a small locker room, large flat screen TV's, etc. - ice cold AC also. Then we went to "Fast Trac" - the ER equivalent of a drive thru lane - another 60 minutes. Again, nice waiting area.
The nurse took his blood pressure and temperature. The doctor walked in, asked how it happened, and grabbed ahold to determine where it hurt (son jumped out of wheel chair) - I requested pain meds - still none. The doctor said it could be broken on the growth plate to sit tight - another 30 minutes - I reminded him of need for pain meds. Finally, a nurse showed up with crutches, an ace bandage, and a cushioned splint - no pain meds. She said it wasn't broken, just a bad sprain and possibly a tear. She hurt him some more (putting on the splint) and showed him how to use the crutches - I again asked for pain meds.
The last 30 minutes went slow, a hospital rep came into discuss HIPPA and request the $100 co-pay, to which I responded "bill me" but make sure I'm not charged for any pain meds (then explained my comment). Eventually, the nurse came back, handed us a prescription for ibuprofin and some instructions and said they needed the room and to take care. My son was hungry and did the 400 yards back to the car at a rapid pace on his crutches (we added an additional 100 yards in the bowels of the complex). We got home around 3:30 and put him to bed. I can't wait to see the total bill.
I double checked our policy, (I had considered a $150/$1,500 policy a while back) it's $100 co-pay and $1,000 per accident (outpatient) after the network discount. (I have a high deductible HSA with an accident rider)
While we were at the hospital for 5 hours, we only received 20 minutes of attention by medical personnel, had an X-ray, and the doctor read the X-ray and wrote an order. As for material, they used some tape, 3 sets of disposable gloves, an ace bandage, a splint, and crutches - no pain meds were ever provided.
This was a legitimate emergency as my son was in a lot of pain and was injured. I'm responsible for $100 minimum, the insurance company will apply a discount to the total and pay the next $1,000 - anything over $1,100 (after the discount) is my responsibility. Hopefully the total will be about $900 and I'm done paying - except for the prescription.
In this experience, I'm quite happy with my insurance and very unhappy with the hospital.
I signed in at a podium, waited 30 minutes to be called for registration, at which time I requested an ice bag and a pain killer. The seating was very nice, the flat screen TV's were great and the AC set to ice-cold. We waited another 30 minutes and I went looking for an ice pack - took about 15 to 20 minutes longer. Then, at 12:00, a nurse came to take us to X-ray - another 60 minutes and I again requested pain meds. This waiting area was also very nice, had a small locker room, large flat screen TV's, etc. - ice cold AC also. Then we went to "Fast Trac" - the ER equivalent of a drive thru lane - another 60 minutes. Again, nice waiting area.
The nurse took his blood pressure and temperature. The doctor walked in, asked how it happened, and grabbed ahold to determine where it hurt (son jumped out of wheel chair) - I requested pain meds - still none. The doctor said it could be broken on the growth plate to sit tight - another 30 minutes - I reminded him of need for pain meds. Finally, a nurse showed up with crutches, an ace bandage, and a cushioned splint - no pain meds. She said it wasn't broken, just a bad sprain and possibly a tear. She hurt him some more (putting on the splint) and showed him how to use the crutches - I again asked for pain meds.
The last 30 minutes went slow, a hospital rep came into discuss HIPPA and request the $100 co-pay, to which I responded "bill me" but make sure I'm not charged for any pain meds (then explained my comment). Eventually, the nurse came back, handed us a prescription for ibuprofin and some instructions and said they needed the room and to take care. My son was hungry and did the 400 yards back to the car at a rapid pace on his crutches (we added an additional 100 yards in the bowels of the complex). We got home around 3:30 and put him to bed. I can't wait to see the total bill.
I double checked our policy, (I had considered a $150/$1,500 policy a while back) it's $100 co-pay and $1,000 per accident (outpatient) after the network discount. (I have a high deductible HSA with an accident rider)
While we were at the hospital for 5 hours, we only received 20 minutes of attention by medical personnel, had an X-ray, and the doctor read the X-ray and wrote an order. As for material, they used some tape, 3 sets of disposable gloves, an ace bandage, a splint, and crutches - no pain meds were ever provided.
This was a legitimate emergency as my son was in a lot of pain and was injured. I'm responsible for $100 minimum, the insurance company will apply a discount to the total and pay the next $1,000 - anything over $1,100 (after the discount) is my responsibility. Hopefully the total will be about $900 and I'm done paying - except for the prescription.
In this experience, I'm quite happy with my insurance and very unhappy with the hospital.
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